This will narrow-down if the cause is at lower level (hardware/motherboard) or can be fixed with a new image of the operating system.# Preview Product 1 FebSmart 1X 19Pin USB 3.0 Header and 2X USB-A Ports PCIE USB 3.0 5Gbps Expansion Card for Windows. One of the last resources, if the card is working on other PCs, an image of one of those PCs can be created and installed on the PC that is not booting when the card is connected.Change BIOS settings for the PCIe card from AUTO to GEN1 (Options typically are AUTO/GEN1/GEN2/GEN3). For instructions on how to change your BIOS settings, consult your motherboard's user manual as settings may differ between devices.Some PCs that had this issue, have been able to boot with the card connected after a Windows Update was performed. Disconnect the card to boot the computer and check if all the Windows updates have been applied in Settings > Windows Update.Update the firmware/BIOS for the computer motherboard.

If the PCIe/PCI card seems to be working correctly, check the PC: The 1433 supports unplugging, so can be used in x4, x8 and x16 slots.Ģ. For example, the PCIe-1433 is electrically a x4 card. Make sure the card is in a compatible slot.Try a known working PCIe card in the PCIe slot that is having the problem to confirm if the card is the problem.If the card works on another computer see step 2 to check the PC settings as they may differ between computers. Try the PCIe card in another computer to determine if the PC or card is the issue.Try the PCIe card in a different PCIe Slot on the same computer to see if it is recognized.Re-seat the PCIe Card in the PCIe Slot to see if it is recognized.

Determine if the PCIe/PCI card is causing the issue: To isolate the issue, you can try the following troubleshooting steps:ġ. It is important to determine if this issue is caused by the PC, or the PCI/PCIe card.

Plug usb 3 card into pci2 x4 or x16